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Product Support Services
Subhuti's Product Support Services provide an extension to the client's professional services organization (PSO). In over a small period Subhuti has a successful background in setting up and operating offshore-based Centers of Excellence (CoE) for various product companies. These CoEs proactively develop, fine-tuned implementation methodologies, tools and templates that aid quicker product implementation.

Further Subhuti's teams bring in collective expertise, which has evolved over 10 years of enterprise software implementation and support, to aid cost-effective and rapid deployments through its Global Delivery Model. By moving almost 65% of the implementation lifecycle offshore, Subhuti helps its clients reduce implementation costs and thereby, barriers to implementation

Subhuti also provides offshore-based Sustenance Engineering Services to product companies. These services include end-to-end management of the products under sustenance and are backed by innovative commercial models, characterized by "risk-reward" pricing that aligns the support costs with product revenues for Subhuti's clients. This provides an attractive option for software product companies to offer high-quality support to their customers who are on mature and "End-of-Life" product lines, while focusing on the development of new products capable of meeting emerging market needs. A consistent feature of all long-term Product Sustenance engagements of Subhuti is a committed improvement in productivity and reduction in the cost of support on an Y-o-Y basis.

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What did client say
We didn't think we could find a system that vould solve our complex needs at a reasonable price. Subhuti not only provided a system but also an excellent implementation team to make sure we were successful.

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By Motlag,
CIO, Trux International

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